Support Services

Dedicated Computing provides support services to help extend the value of our customer’s investments and maximize productivity:

DC Assist:

Customers of Dedicated Computing seeking on-going support for DC systems can leverage DC Assist for multiple service options. Dedicated Computing provides decades of experience with system diagnostics and repairs for OEMs all over the world. These services are a critical part of our global process for enabling our customer’s success. DC Assist services include:

Warranty Services:

  • Warranty (1 Year)
  • Extended Warranty (at time of purchase)
  • Global Help Desk Services
  • Post Warranty Contract (Fixed Rate)

Repair Services:

  • Remote Access Diagnostics
  • Time and Material Repair
  • On-site Repair
  • Expedited Repair
  • Advanced Replacement Pool Management
  • Repair of Non-DC Compute
  • Global Help Desk Services

Specialty Services:

  • Customized Packaging & Kitting
  • Scrap / Recycling
  • Parts Harvesting
  • Customer Training

Use Cases

Interested in reading more about Dedicated Computing? Request copies of our Use Cases or Capabilities Overview by clicking the button below.

Dedicated Computing’s greatest differentiator is the level of service and expertise we provide to our OEM customers. For more information about on-going Support Services, Use Cases, or to view our Capabilities Overview, please request copies by clicking the Request Now button below.

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