THE DEDICATED DIFFERENCE
Powering the World’s Most Important Devices®
We’ve engineered a series of computing platforms many of the world’s leading equipment manufacturers rely on for product consistency, lifecycle longevity, and performance.
EXPLORE WHY GLOBAL OEMS ARE CHOOSING DEDICATED
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MARKET EXPERTISE
LIFECYCLE MANAGEMENT
COLLABORATIVE PROCESS
DESIGN & ENGINEERING
CERTIFICATION MANAGEMENT
QUALITY & RELIABILITY
Back to TopMarket Expertise
Dedicated Computing focuses on four markets: Healthcare, Life Sciences, Military & Commercial, and Industrial Automation. As a strategic partner to global OEMs, Dedicated Computing systematically analyzes our customer’s application requirements — offering best-in-class solutions based on their unique product and system integration requirements.
Industrial Automation
Military & Commercial
Life Sciences
Healthcare
Back to TopLifecycle Management
Our value-added services enable a deep knowledge base of each customer’s technology requirements. This knowledge sits at the core of our partnerships, allowing our team of experts to assist with component obsolescence, TCO, system efficiency, performance, and on-going support.
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Proactive System Lifecycle Management
Helping our customers forecast for Next Generation Products.
Strong Supplier Relationships
Decades of supplier relationships which enable direct advantages for components and supply chain access.
Embedded OS Transitions
DC works with customers for developing and managing complete, top-to-bottom solutions which support their entire technology stack.
DC Digital Services
While DC customer’s systems are embedded into production environments around the world, they are supported with Remote Diagnostics and 24/7 Support Services.
Component End of Life Management
Supporting customers through EOL transitions, component obsolescence, driving time to revenue and TCO management.
Customer Portal for Easy Account Management
Continuous account management for system tracking, shipping information, and communication.
Back to TopCollaborative Process
Each of our customers has a designated team of experienced DC Associates managing their product lifecycle. What can customers expect from their team at Dedicated Computing?
Manages the product development and maintains all aspects of the product line including R&D, Road Maps, Technical Notes, and Certifications.
Manages New Projects from initial requirements through first delivery.
Serves as the primary interface with customer on day-to-day activities. Serves as point of contact for lifecycle management and demand plan.
First point-of-contact for New Orders and Order Status, BOMs, Revisions, and Open Orders.
Audits, scorecards, QBRs, and process inquiries. Manages continuous quality improvement for customer satisfaction.
First point-of-contact for escalation of technical issues by customer personnel and RMA support. Provides root cause and failure analysis as needed.
Provides executive level leadership and relationship management.
Sets the course for customer specific strategies and policies. project.h
Back to TopDesign & Engineering
Our team of engineers provides a broad range of expertise to complement our customer’s product development process, assisting with system configuration, form factor, chassis design, performance testing, and prototyping.
Design & Engineering Capabilities:
Product & Packaging Drop Testing
Electrical & Power
Mechanical & Chassis
Particulate Filter & Dust
Acoustics
Prototyping
Shock
Thermal
Vibration
Back to TopCertification Management
Certification and regulatory compliance is a critical step for OEMs as they deploy products around the world. The team from Dedicated Computing offers decades of experience for researching, testing, and more importantly obtaining the proper certifications your product requires. We provide testing services for global regulatory certificates, such as UL, FCC, RoHS, REACH, CCC, CE, ITAR, and other international certifications depending on the required regulations for each market.
Quality and Reliability
Our team provides customers with quarterly scorecards to track and measure performance in four different categories:
OPERATIONAL EXCELLENCE
INNOVATION
SUPPLIER QUALITY ASSURANCE
COMMERCIAL EXCELLENCE
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WERING THE WORLDS MOST IMPORTANT DEVICES®