Field Services & Support

Dedicated Computing provides a full range of Field Services & Support throughout the life cycle of our products and solutions.

Global Services:

  • Field Upgrade Management
  • Global On-Site Repair
  • 24×7 Help Desk Services

Remote Management Services:

  • 24×7 Monitoring & Alert Response
  • Remote Diagnostics

Repair Services:

  • Post-Warranty
  • Warranty
  • Help Desk Services
Drive Down Costs and Boost
Customer Service with Remote Diagnostics

Case Study

Provided Robust and Enhanced Performance in a Small Footprint for a Robotic Pill Dispensing System

A provider of pharmacy technology solutions needed to enhance serviceability and performance of its automated dispensing systems. Critically, the solution also needed to reduce footprint and costs of the onsite robotic unit. Dedicated Computing provided a small form factor platform with security and connectivity pre-configured.

Read our case study